Technology in Context

World-class Consultative Services Set in the CONTEXT of the Regulatory & Business Environment

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What We Do

The Context Corporation is an independent consultancy providing a broad range of education, analytical and research, and consulting services to end users, professional telecom organizations, manufacturers and software developers. CONTEXT possesses unique breadth and depth of expertise in the areas of strategic planning, market research and product development.

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Litigation Support

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Consulting Services

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Technology Compliance

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Analysis and Research

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Education

The Context Corporation also offers professional education services, including the design, development and delivery of world-class seminars on communications system and network technologies and services…and their meaningful application. CONTEXT is truly unique in its ability to unravel the intricacies of voice, data and video systems and networks. All areas of the technologies addressed are supported with excellent technical depth and are explained in a commonsense, plain-English fashion.

The increasing strategic significance of communications systems and networks demands that manufacturers, carriers, service providers and end users, alike, develop a keen understanding of both currently available and developing products and services, set in the CONTEXT of the underlying technologies, as well as the regulatory issues and trends. The meaningful application of system and network technologies and service offerings is set in the CONTEXT of cost and performance, thereby providing clients with the basis for making informed and appropriate decisions.

Ray Horak

The Context Corporation is in a singular position to assess technology trends through its significant business and technology experience in the carrier, manufacturer, distributor and consulting communities. Ray Horak, President of The Context Corporation, is internationally recognized for providing meaningful guidance on critical communications strategies and tactics.

Mr. Horak was Senior Consulting Editor for Newton’s Telecom Dictionary (12th through 22nd Editions) until he resigned to write Webster’s New World Telecom Dictionary. Mr. Horak also was an Adjunct Faculty member of The University of San Francisco (USF), McLaren Graduate School of Business, and served on the USF Telecom Program Advisory Board. He also served on the Advisory Committee of the Skagit Valley College (Mount Vernon, WA) Electronics/Telecommunications Technology Program. Mr. Horak was a member of a number of Editorial Boards, including The Connectivity Management Handbook, The Journal of Telecommunications in Higher Education and The Prepaid Press. He also served as Technology Editor for Telecom Reseller newspaper for many years.

His public seminars, Telecommunications Networks and Systems, for many years were sponsored by Network World Technical Seminars in the U.S, and by Terrapinn (previously AIC) in Africa and AustralAsia. He previously was on the faculties of Business Communications Review (BCR) and the Institute for International Research (IIR). He also has taught a number of technical courses on fiber optics for Computer Education Services Corporation (CESC).

The Context Corporation’s presence is international in scope, with significant experience in the U.S., Africa, Asia, Australia, Canada, Europe, Mexico, the Middle East, and New Zealand. The CONTEXT Corporation is a small business enterprise.

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Litigation Support

Consulting Expertise | Expert Witness

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Experience

Mr. Horak has served as a consulting expert and expert witness in a number of cases involving patent infringement, trademark/service mark infringement, product/service misrepresentation, contract disputes and the Telephone Consumer Protection Act (TCPA). The following example engagements are representative of his experience in this regard.

Denise Baker v. Navient Solutions, LLC; Eastern District of Virginia (Case No.: 1:17cv01160)
Client: Vedder Price representing Navient Solutions, LLC
Nature of Case: Michelle Robertson alleged Navient used an ATDS to place robocalls to her cell number using an ATDS in violation of the TCPA

Nature of Engagement: Consulting/Testifying Expert

Michelle Robertson v Navient Solutions, LLC; Middle District of Florida, Tampa Division (Case No.: 8:17-cv-01077-RAL-MAP)
Client: Akerman LLP, representing Navient Solutions, LLC
Nature of Case: Michelle Robertson alleged Navient used an ATDS to place robocalls to her cell number using an ATDS in violation of the TCPA

Nature of Engagement: Consulting/Testifying Expert

Madison County Communications District et al v. ITS Deltacom, Inc.; Deltacom, LLC; and EarthLink Business, LLC; Circuit Court of Jefferson County, Alabama (Civil Action No. CV-2014-904855)
Client: Badham & Buck, LLC, representing Madison County Communications District et al
Nature of Case: Communications Districts allege Defendants failed to collect and remit 911 fees in accordance with Alabama state law

Nature of Engagement: Consulting/Testifying Expert

Verizon New England Inc. and Verizon New York Inc. v RNK, Inc.; United States District Court, District of Massachusetts (Case No. 08-CV-11457-NG-LTS)
Client: Kellogg, Huber, Hansen, Todd, Evans & Figel, P.L.L.C., representing Verizon New England Inc. and Verizon New York Inc.
Nature of Case: Contract Dispute regarding fees associated with Virtual Foreign Service (VFX) in Voice over Internet Protocol (VoIP) internetworks

Nature of Engagement: Consulting/Testifying Expert

Robert A. Green, individually and as the representative of a class of similarly-situated persons, v. Insurance Program Managers Group, L.L.C.; United States District Court, Northern District of Illinois, Eastern Division (Case No. 07-CV-3842)
Client: O’Halloran Kosoff Geitner & Cook LLC, representing Insurance Program Managers Group, L.L.C.
Nature of Case: Robert A. Green, et al seeking Class Action status against IPMG for alleged junk fax violations of the Telephone Consumer Protection Act (TCPA).

Nature of Engagement: Consulting/Testifying Expert

Cellco Partnership d/b/a/ Verizon Wireless v. Nextel Communications, Inc.; United States District Court, District of Delaware (Civil Action No. 03-725-KAJ)
Client: Winston & Strawn LLP, representing Verizon Wireless
Nature of Case: Trademark/Service Mark Infringement: push-to-talk (PTT)

Nature of Engagement: Consulting/Testifying Expert

David Solomon, et al. v. Bell Atlantic Corporation, now known as Verizon Communications Inc., and Bell Atlantic Internet Solutions, Inc., now known as Verizon Internet Solutions, Inc. New York Supreme Court, New York County
Client: Abbey Gardy, LLP, representing Solomon, Scott, Croak, et al.
Nature of Case: Seeking Class Action status against Bell Atlantic d/b/a Verizon with respect to misrepresentations associated with DSL service

Nature of Engagement: Consulting/Testifying Expert

Viseon, Inc. v. Tandberg, Inc., Tandberg asa, and NV Holdings
Client: Kinney & Lange, representing Tandberg
Nature of Case: Patent Infringement regarding peripheral video conferencing system

Nature of Engagement: Consulting Expert

Harris Corporation et al. v. Siemens AG et al.
Client: Fish & Richardson P.C.
Nature of Case: Patent Infringement regarding interface between voice mail system and PBX

Nature of Engagement: Consulting Expert

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Education

Conferences, Forums & Seminars

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Conferences & Forums

Ray Horak has served as a member of the Steering Committees for a number of major industry conferences. In that capacity, he served to develop the conference concepts and themes, to define the individual tracks and sessions, to recruit the speakers and panelists, and to manage the delivery of the conference programs. He also served as a keynote speaker as well as tutorial and session speaker, panel chair, symposium leader and panelist, appearing before thousands of communications professionals annually in the U.S. and abroad.

Among the conferences with which he has served to assist in design, development and execution are the following:

  • ComNet
  • Computer Telephony Expos
  • Euro/ComNet
  • ITU Symposium (University of San Francisco)
  • The Information Superhighway Summit (ISS)
  • NexxNets
  • Telecom Business
  • TEXPO (Pacific Bell)
  • Telecommunications Business
  • VOICE
  • World Trade Week (San Francisco)

Mr. Horak has spoken at well over 100 conferences and other forums, both public and private. Those speaking engagements include tutorials and workshops; keynote presentations; and panels, as both a moderator and a participant.

Example speaking engagements include:

  • Association for Telecommunications Professionals in Higher Education
  • Centre for African Telecoms
  • ComNet
  • Computer Telephony Expo
  • International Communications Forecasting Conference
  • Internet Telecom Expo
  • Networks Expo
  • Networld+Interop (N+I)
  • Pacific Telecommunications Council (PTC)
  • Telecom Business

Mr. Horak also has been substantially responsible for media and public relations for ComNet San Francisco and ComNet Washington. Additionally, Mr. Horak has conducted numerous and various conference presentations in the U.S., Asia-Pacific, Canada, Europe and the Middle East.

For a fact-based assessment of your company’s call center systems and networks, policies and procedures in the Context of the TCPA and related statutes and relevant FCC guidance, please call:

THE CONTEXT CORPORATION